1. How do I install AnkerWork B600?

See article.

 

2. How do I connect AnkerWork B600 to a computer?

See article.

 

3. How do I set my AnkerWork B600 as the default audio or video device on my computer?

See article.

 

4. How do I set up the power adapter?

See article.

 

5. How do the indicators work?

See article.

 

6. What do the buttons on AnkerWork B600 control?

See article.

 

7. What if my AnkerWork B600 cannot sync with the volume adjustment on my Mac or Macbook?

See article.

 

8. Does AnkerWork B600 support Bluetooth connectivity?

No, AnkerWork B600 does not currently support Bluetooth.

 

9. Where do I download the AnkerWork software?

Please download the software from this link: https://us.ankerwork.com/pages/download-software

 

10. What can I do with the AnkerWork software?

See article.

 

11. Does the AnkerWork software support virtual background settings?

No, the AnkerWork software does not currently support virtual background settings. However, you can set virtual backgrounds via a third-party software that supports this feature.

 

12. Does the AnkerWork software support video recording?

No, the AnkerWork software does not currently support video recording. However, you can record your videos via a third-party software that supports this feature.

 

13. What does the edge light do?

See article.

 

14. Does AnkerWork B600 support 60 fps?

No, AnkerWork B600 only supports 30 fps. The frame rate will be affected by third-party softwares and network bandwidth, but the camera will auto-adjust to ensure the frame rate remains constant.

 

15. Can AnkerWork B600 automatically adjust its image brightness?

• AnkerWork B600 has both auto exposure and auto white balancing functions, which together, automatically correct the brightness according to the environment.
• The edge light function can be turned on to enhance the brightness of your face in dark situations.
• The edge light has an auto light adjustment function, which allows the edge light to recognize the brightness level on human faces and automatically adapt.

 

16. When should I turn on the edge light?

We recommend turning on the edge light when light conditions are below 30 lux. When using AnkerWork B600 in situations with bright light, the auto exposure and white balancing features are powerful enough to ensure proper brightness is used, but will not make your image overly bright.

 

17. Will AnkerWork B600's picture quality be affected by other connected devices or third-party software?

See article.

 

18. Can AnkerWork B600 support two streams simultaneously?

For macOS users, the AnkerWork B600 supports two streams simultaneously.

For Windows OS users, due to the limitations of the USB (UVC) protocol, only one video stream is supported at a time. Make sure that the AnkerWork software is closed when you use AnkerWork B600 with a third-party software.

 

19. How do I improve the microphone's vocal pickup on my AnkerWork B600?

See article.

 

20. Does AnkerWork B600 have built-in speakers?

Yes, AnkerWork B600 has two, 2W built-in speakers. Keep the firmware updated to get the best audio results.

 

21. Does AnkerWork B600 support Windows Hello?

No, AnkerWork B600 does not currently support Windows Hello.