- Make sure that the headphones and device are within range of the Bluetooth signal.

- Make sure that the headphones and device are not near sources of strong signal interference.

- Try to reconnect the device by double-clicking the power button while the headphones are turned on.

- Reset the headphones (watch "How to Reset PowerConf H700 ").

If you have additional questions, please contact us at support@ankerwork.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat these steps.