Forget the headset in your device's Bluetooth history, then

1. Reset the headphones by pressing the power button and the rotating knob simultaneously for 5 seconds until the LED indicator on the mic boom flashes red for 5 seconds.

2. Try pairing it with another device.

Watch "How to Reset PowerConf H700 "

If you have additional questions, please contact us at support@ankerwork.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat these steps.