The PowerConf C200 does not have an HDR feature, so we do not suggest using this in a backlit situation as it is likely to cause an overexposed image quality. However, if that's your environment and can not be avoided, you can try the following tips to improve the image quality in a backlit environment:

- Update the firmware to the latest version (steps: Device Switch on the left top corner > Select Device > Device >Check for Updates).

- Try to  customize the image settings, such as decreasing the brightness and contrast ratio on AnkerWork software. 

You can also contact us for further assistance. Please make sure to mention that you have tried the listed steps so that our agents do not ask you to repeat these steps.