In order to ensure the peak performance of a PowerConf speakerphone, it is highly recommended that you always keep the speakerphone on its latest firmware version. As for how to update the firmware, please see the chart below for further information:
 

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			Product Name
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			How to Update Firmware
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			  PowerConf

			PowerConf+

			PowerConf S3
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			On smartphone APP:

			1. Install the AnkerWork App on your phone ( download it directly from the App Store or Google Store on your phone)

			2. Connect your phone with the PowerConf speakerphone via Bluetooth

			3. Find the PowerConf speakerphone on AnkerWork App to check its information

			4. Click Settings &gt; Update firmware &gt; Download to start upgrading
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			PowerConf S500

			PowerConf S330

			PowerConf 360
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			On PC software:

			1. Install the AnkerWork PC software via <a href="https://us.ankerwork.com/pages/download-software" target="_blank">this link</a>  

			2. Click Device Switch button on the left top corner &gt; select Device &gt; Firmware Upgrade &gt; Update
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If you still have an issue with updating the firmware, please contact <a href="https://support.ankerwork.com/s/contact-us" target="_blank">us</a> for further assistance.