What if the Image is Blurred on my PowerConf Webcam?
If the image is blurred on your PowerConf webcam, please try these steps:
- Update the firmware to the latest version (steps: Device Switch on the left top corner > Select Device > Device > Check for Updates). -Unplug and then plug the webcam back in. - Move close to and then away from the webcam to see whether the auto-focus function of the webcam works properly. - Double check whether there is water or dust in the lens and try to clean the lens with a piece of cloth.
If this issue persists, please contact us for further assistance. Please make sure to mention that you have tried the listed steps so that our agents do not ask you to repeat these steps.
