1. Can I connect multiple PowerConf C200s to my computer at the same time?
- Multiple PowerConf C200s can be connected to 1 computer at the same time.
2. Does PowerConf C200 support Bluetooth connectivity?
- No, PowerConf C200 does not currently support Bluetooth.
3. How do I install PowerConf C200?
- See article.
4. How do I set up PowerConf C200?
- See article.
5. Where do I download the AnkerWork software?
- Please download the software from this link: https://us.ankerwork.com/pages/download-software
6. How to Install and Use AnkerWork Software on PowerConf C200?
- See article.
7. Does the AnkerWork software support virtual background settings?
- No, the AnkerWork software does not currently support virtual background settings. However, you can set virtual backgrounds via a third-party software that supports this feature.
8. Does the AnkerWork software support video recording?
- No, the AnkerWork software does not currently support video recording. However, you can record your videos via a third-party software that supports this feature.
9. Does PowerConf C200 support manual white balance settings via the AnkerWork software?
- No, the AnkerWork software does not currently support manual white-balancing. However, auto white balance can be enabled, which can automatically adjust color balances based on different light conditions to ensure true-to-life colors and skin tone.
10. Do I need to download the AnkerWork software to use PowerConf C200?
- You are highly recommended to download the software. With the AnkerWork software, you can customize the settings of the screen, field of view, and more. The software will also instantly alert you to firmware updates for PowerConf C200 to further enhance your experience.
11. Can I customize the image settings (like saturation and brightness) for PowerConf C200?
- Yes, you can adjust the brightness, sharpness, saturation, and contrast through the AnkerWork software to get the image quality you want.
12. What do I do if the AnkerWork software I installed before cannot detect PowerConf C200?
- If you installed the AnkerWork software to use with other Anker products before you purchased PowerConf C200, it is possible that the AnkerWork software you currently have is not compatible with PowerConf C200. We suggest uninstalling the older version and reinstalling the newest version here: Software.ankerwork.com.
13. Does PowerConf C200 support 60 fps?
- No, PowerConf C200 only supports 30 fps. The frame rate will be affected by third-party software and network bandwidth, but the camera will auto-adjust to ensure the frame rate remains constant.
14. Does PowerConf C200 support AI-Frame features?
- No, PowerConf C200 is not AI-Frame enabled. But you can manually zoom in/out and adjust the frame based on your own preferences on AnkerWork's software by going to Device > Angle and Frame > Switch.
15. Will PowerConf C200's picture quality be affected by other connected devices or third-party software?
- Yes. When PowerConf C200 is connected to a third-party conferencing software, the quality of the video image may be affected.
For example, the maximum resolution for Zoom is 720p and 360p for Microsoft Teams. PowerConf C200 will only display image quality in 720p and 360p respectively despite it being capable of supporting up to 2K resolution.
In addition, the quality of the video image can also be influenced by the network bandwidth and processing mechanisms used by third-party softwares.
16. Can PowerConf C200 support two streams simultaneously?
- Due to the limitations of the USB (UVC) protocol, only one video stream is supported when the webcam is working with a computer. Please ensure the AnkerWork software is closed when you are using the PowerConf C200 with third-party software.
17. How do I improve the microphone's vocal pickup on my PowerConf C200?
- See article.
18. Does PowerConf C200 support Windows Hello?
- No, PowerConf C200 does not currently support Windows Hello.
19. Can I still use PowerConf C200's microphones when the privacy cover is on?
- Yes, the microphones can still be used when the privacy cover is on.
