What Do I Do If PowerConf S360 Does Not Turn On After It Has Been Connected to a Computer?

If your PowerConf S360 does not turn on after it has been connected to a computer, please try these steps:

 

1. Connect a Power Delivery (PD) wall charger to the PD-IN port of the speakerphone to ensure it can power on correctly.

2. If there is not a PD wall charger available, make sure the output of your PC's USB port is no less than 5 V/3 A to effectively power the speakerphone.

3. If there is not a PD wall charger available and the output of your PC's USB port is powerful enough to power the speakerphone, make sure there are no external USB devices connected via USB-A ports. If there are external devices connected, unplug them and retry.

 

If you still have an issue with your PowerConf S360, contact us and make sure to mention that you've tried the listed steps to ensure we quickly find a solution for you.



 
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