If your PowerCast M300 microphone cannot be recognized by your computer, please try these steps:

1. Restart your computer.

2. Make sure to set PowerCast M300 as the default audio device on your computer.

    Windows:

    - Right-click the volume icon in the lower right corner of the desktop.

    - Select "Open Sound Settings."

    - Select PowerCast M300 for "Input."

    macOS:

    - Click "System Preferences" in the top left corner of the desktop.

   - Choose an audio output device.

    - Select PowerCast M300 for "Input."

3. Unplug all other audio devices on the computer except the microphone.

If you still have issues or concerns regarding the microphone, please contact AnkerWork customer service and make sure to mention that you've already tried the listed steps above for a quick and accurate solution.