What do I do if I cannot connect PowerConf H500/H700 to my computer with the Bluetooth dongle?
1. Plug the Bluetooth dongle into a USB-A port on your computer.
2. Turn on PowerConf H500/H700. The Bluetooth dongle will automatically connect/reconnect with it. You will see a blue LED light slowly flashing on the dongle when pairing.
3. The LED light on the dongle will turn solid blue and the blue light on PowerConf H500/H700 will hold for one second and then turn off when the connection is complete.
If you have additional questions, please contact us at support@ankerwork.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat these steps.
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