If you fail to turn the PowerConf C200 on, you can try the  following troubleshooting tips:

1. Try to connect it with another working USB cable.

2. Plug it into another USB port on your computer.

3. If you are using any third-party hub or dock station for a connection, please disconnect it and try to connect the webcam directly to see if the issue persists. 

4. Try a different computer if possible.

Note: The indicator on the webcam will be lit only when the camera is used by AnkerWork app or other third-party apps.

If this issue persists, please contact us for further assistance. Please make sure to mention that you have tried the steps in the FAQ so that our agents do not ask you to repeat these steps.