What if You Cannot Pair the Speakerphone With Two Devices via Bluetooth at a Time?

Anker PowerConf series speakerphones (PowerConf, PowerConf+, PowerConf S3 and PowerConf S500) support Multipoint: It can pair with two devices at a time via Bluetooth. If it fails to connect successfully, we recommend the following troubleshooting steps:

 

1. Always keep the speakerphone at the latest firmware

2. Make sure you've followed the correct steps to complete the setup:

     -Connect one device to PowerConf via Bluetooth.

     -Press the Bluetooth button on the speakerphone to re-enter Bluetooth pairing mode to connect another Bluetooth device.

3. Reset the PowerConf then try the repairing process again.

4. Delete the Bluetooth connection record on the connected devices then try to connect again.

 

If the above solutions cannot solve your issue, please contact us for further assistance. Please make sure to mention that you have tried the steps in the FAQ so that our agents do not ask you to repeat these steps.







 
What if You Cannot Pair the Speakerphone With Two Devices via Bluetooth at a Time?
81 undefined
How to Update the Firmware of a PowerConf Speakerphone?
6670 views/1 likes/2025-04-08 17:19:06
How to Reset a PowerConf Speakerphone?
3019 views/1 likes/2025-04-08 17:19:03
A Brief Comparison among Anker PowerConf Speakerphones
2764 views/1 likes/2025-04-08 17:19:06
How to Connect PowerConf and PowerConf S3 with Your PC?
10760 views/1 likes/2023-03-17 09:42:19
How to Locate the Serial Number on AnkerWork Products?
2635 views/1 likes/2025-04-08 17:19:14
Parts & Accessories
2415 views/1 likes/2025-04-08 17:19:06
How to Connect Two PowerConf S500 Together?
1382 views/1 likes/2025-04-08 17:19:25
About AnkerWork App
1815 views/1 likes/2025-04-08 17:19:06
How to Connect PowerConf+ with Your PC?
997 views/1 likes/2025-04-08 17:19:01
A3961 QSG V2(1)
Liberty 4_A3953_QSG
Q20i_QSG
EU Declaration of Conformity for soundcore A3i_A3992
UK&CA Declaration of Conformity for soundcore Liberty 4_A3953
EU&UK Declaration of Conformity for soundcore Sleep A10_A6610
View More
How to use Liberty 4 Wellness features
How to use Liberty 4 Wellness features
How to Connect to the Soundcore App and Update Firmware for Sport X10
How to Connect to the Soundcore App and Update Firmware for Sport X10
How to Wear Liberty 4 and Change Eartips
How to Wear Liberty 4 and Change Eartips
How to solve a connection issue on Sleep A10
How to solve a connection issue on Sleep A10
How to Use Features On the Soundcore App for Sport X10
How to Use Features On the Soundcore App for Sport X10
How to Pair and Reset Sport X10
How to Pair and Reset Sport X10
View More