What if Your Partner on the Other Side Cannot Hear You Clearly?

If people on the other side complain that they cannot hear you clearly, please check if the following steps can improve the voice picking ability of the microphones:
 

1. Keep your distance from the speakerphone within 3 meters (For PowerConf S500, its microphone coverage can be extended to 5 meters).
2. Keep the PowerConf speakerphone at its latest firmware version.
3. It's recommended to use a USB connection when operating on computers and laptops.
4. In order to deliver a consistent, clear and real sound to the other side, you are suggested to use the speakerphone in a relatively quiet environment.

 

If the above solutions cannot solve your issue, please contact us for further assistance. Please make sure to mention that you have tried the steps in the FAQ so that our agents do not ask you to repeat these steps.

Unresolved icon
100 undefined
How to Update the Firmware of a PowerConf Speakerphone?
9632 views1 likes/2025-04-08 17:19:06
How to Reset a PowerConf Speakerphone?
4605 views1 likes/2025-04-08 17:19:03
A Brief Comparison among Anker PowerConf Speakerphones
4769 views1 likes/2025-04-08 17:19:06
How to Connect PowerConf and PowerConf S3 with Your PC?
11862 views1 likes/2023-03-17 09:42:19
How to Locate the Serial Number on AnkerWork Products?
4227 views1 likes/2025-04-08 17:19:14
Parts & Accessories
3606 views1 likes/2025-04-08 17:19:06
How to Connect Two PowerConf S500 Together?
2542 views1 likes/2025-04-08 17:19:25
Payments & Vouchers FAQ
2797 views1 likes/2025-12-29 17:34:13
About AnkerWork App
3195 views1 likes/2025-04-08 17:19:06
How to Connect PowerConf+ with Your PC?
2125 views1 likes/2025-04-08 17:19:01
Download icon
PowerConf Brugervejledning (A3301)
Download icon
PowerConf 用户指南 (A3301)-TC
Download icon
PowerConf Användarhandledning (A3301)
Download icon
PowerConf 用户指南 (A3301)-sc
Download icon
PowerConf Przewodnik Użytkownika (A3301)
Download icon
PowerConf Guida per L'utente (A3301)
View More
Play videoAnker PowerConf: How To Use
Anker PowerConf: How To Use
Play videoAnker PowerConf: How To Use
Anker PowerConf: How To Use
Play videoHow to Use Anker PowerConf S500
How to Use Anker PowerConf S500
Play videoAnker PowerConf: How To Use
Anker PowerConf: How To Use