Make sure PowerConf H500/H700 is turned on, and double press the power button.

- If the power LED light doesn't turn blue and flash quickly, it means that it is already connected to two devices. Disconnect one of the devices from PowerConf H500/H700 so that it can automatically connect to your computer.

- If both the power light and the Bluetooth dongle light flash quickly, but the connection is still not successful, please open the AnkerWork computer software to bind the Bluetooth dongle.

If you have additional questions, please contact us at support@ankerwork.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat these steps.