Why Does the Image Resolution Degrade When You Use a Third-Party Audio and Video Software With the Webcam?

The PowerConf C300 webcam supports up to 60FPS at 1080p, while PowerConf C302 webcam supports up to 30FPS at 2K, and they have to be plugged into a USB port on a computer to work.

 

When PowerConf webcam is working with a third-party conference software, the quality of the video image can be affected by the third party software. For example, the maximum resolution of Zoom is 720p and Microsoft Teams is 360p, so PowerConf C300 webcam will only display in 720p and 360p separately despite it being capable of supporting up to 1080p resolution, and PowerConf C302 webcam will only display in 720p and 360p separately as well despite it being capable of supporting up to 2K resolution.
 

In addition, the quality of the video image will also be influenced by the network bandwidth, including the network bandwidth processing mechanisms used by a third-party software.

If you have additional questions, please contact us for further assistance.

Why Does the Image Resolution Degrade When You Use a Third-Party Audio and Video Software With the Webcam?
73 undefined
How to Install and Use AnkerWork Software on the Webcam?
5428 views/1 likes/2025-04-08 17:19:14
How to Locate the Serial Number on AnkerWork Products?
2633 views/1 likes/2025-04-08 17:19:14
Parts & Accessories
2414 views/1 likes/2025-04-08 17:19:06
How to Setup the Webcam?
2193 views/1 likes/2025-04-08 17:19:02
About AnkerWork App
1814 views/1 likes/2025-04-08 17:19:06
A Brief Comparison Among PowerConf Webcams
901 views/1 likes/2025-04-08 17:19:06
Payments & Vouchers FAQ
3713 views/1 likes/2024-11-27 10:08:25
PowerConf C300 A3361 FAQ
3924 views/1 likes/2022-02-07 17:05:38
What if the FoV is Too Large on My PowerConf Webcam?
662 views/1 likes/2025-04-08 17:19:24
A3961 QSG V2(1)
Liberty 4_A3953_QSG
Q20i_QSG
EU Declaration of Conformity for soundcore A3i_A3992
UK&CA Declaration of Conformity for soundcore Liberty 4_A3953
EU&UK Declaration of Conformity for soundcore Sleep A10_A6610
View More
How to use Liberty 4 Wellness features
How to use Liberty 4 Wellness features
How to Connect to the Soundcore App and Update Firmware for Sport X10
How to Connect to the Soundcore App and Update Firmware for Sport X10
How to Wear Liberty 4 and Change Eartips
How to Wear Liberty 4 and Change Eartips
How to solve a connection issue on Sleep A10
How to solve a connection issue on Sleep A10
How to Use Features On the Soundcore App for Sport X10
How to Use Features On the Soundcore App for Sport X10
How to Pair and Reset Sport X10
How to Pair and Reset Sport X10
View More