When AnkerWork B600 is connected to a third-party conferencing software, the quality of the video image may be affected.

For example, the maximum resolution for Zoom is 720p and 360p for Microsoft Teams. AnkerWork B600 will only display image quality in 720p and 360p respectively, despite it being capable of supporting up to 2K resolution.

The quality of the video image can also be influenced by the network bandwidth and processing mechanisms used by third-party software.

Note: To get a better image quality on Zoom, we recommend you select "HD Quality" on Zoom by following the steps below:

Click on the drop-down menu next to "Stop Video," then go to Video Settings > My Videos > Select "HD Quality"

If you still have any questions regarding the picture quality, please contact us for further assistance.