Product Description

PowerConf H500 A3511 User Manual

PowerConf H500 A3511 Quick Start Guide

A3511 PowerConf H500 DOC

A3511 EU DOC

How to Fix PowerConf Mic Issues

How to Maintain and Care for soundcore Headphones

Payments & Vouchers FAQ

Does PowerConf H500/H700 work with Microsoft Teams?

How to Fix PowerConf Sound Issues

Get Started with Anker PowerConf H500

How do I reset PowerConf H500/H700?

What do I do if my headset mutes/unmutes while I'm using it?

What do I do if I cannot connect PowerConf H500/H700 to my computer with the Bluetooth dongle?

Tips when upgrading PowerConf H500/H700's firmware

How do I change the Bluetooth device that is paired with the dongle?

How to Fix PowerConf Bluetooth Issues

What do I do if Anker PowerConf H500/H700 cannot charge / power on / does not fully charge?

What should I do if the music does not pause/play when I take off/wear PowerConf H500/H700?

How to Fix PowerConf Low Volume Issue During a Conference Call

How do I enable multipoint connection on PowerConf H700/H500？

How do I use the conference and call recording features?

What should I do if there is no "Mic Muted" prompt when I take PowerConf H500/H700 off?

Why should I use the Bluetooth dongle with PowerConf H500/H700?

What should I do if I plug the Bluetooth dongle into my computer, and it does not automatically connect to PowerConf H500/H700?

How do I mute calls when using PowerConf H500/H700?

What should I do if any of the following problems occur while recording? Abnormal recording and audio playback, no sound, jamming, delay, distortion.

What do I do if PowerConf H700's noise cancellation performance does not meet expectations?

Tips for using the Bluetooth dongle on a computer

I'm trying to use a multipoint connection. Why doesn't my PowerConf H500/H700 re-enter Bluetooth pairing mode, even though other devices are not connected?

What should I do if my headset cannot be found on the mobile AnkerWork app?

What should I do if I cannot adjust the volume of PowerConf H500/H700?

What do I do if Anker PowerConf H500/H700 loses power quickly while I use it?

What should I do when I'm updating the Bluetooth dongle?

How do I use the transcription service？

What should I do if I plug the Bluetooth dongle into the computer, but it does not automatically connect to PowerConf H500/H700?

How do I use the computer conference software when connected via Bluetooth?

How do I use the voice memo feature?

What do I do if I cannot be heard on a call while using PowerConf H500/H700?

What does the transcription service do?

How long can I use the complimentary transcription service for?

What should I do if the Bluetooth dongle interferes with my keyboard and mouse?

Can I use the transcription service without PowerConf H500/H700?

What should I do if PowerConf H500/H700 is recording, but the recording time is displayed as "0," or does not change?

How do I reject/accept multiparty calls?

What should I do if the volume doesn't change after turning the rotating button?

What accents are supported when transcribing English?

The following payment methods are available on the Anker website:

<ul><li style="list-style-type: disc;">Credit Card</li><li style="list-style-type: disc;">Debit Card</li><li style="list-style-type: disc;">PayPal</li><li style="list-style-type: disc;">Klarna</li><li style="list-style-type: disc;">Amazon Pay</li></ul>

You can choose your preferred payment method on the payment page. After the payment process is finished, an order confirmation will be emailed to you.

Payment FAQ

Hi Anker PowerConf H700/H500 user, Thank you for choosing PowerConf. Here are some tips on how to solve any problems you may be having with the headset&#39;s mute function: First, download the latest version of the AnkerWork software or AnkerWork app. The AnkerWork software is available at software.ankerwork.com, while the AnkerWork app is available on Google Play and the App Store. We regularly release new versions of the app and firmware. To get the best performance, make sure your version of the app, software, and firmware are all up to date. <img alt="2.png" src="https://ankertechnologycompanyltd.file.force.com/servlet/rtaImage?eid=ka05g000001XLHV&amp;feoid=00N5g000006VvPN&amp;refid=0EM5g000001PXvr"></img> Google Play: <img alt="3.png" src="https://ankertechnologycompanyltd.file.force.com/servlet/rtaImage?eid=ka05g000001XLHV&amp;feoid=00N5g000006VvPN&amp;refid=0EM5g000001PXvw"></img> App Store: <img alt="1.png" src="https://ankertechnologycompanyltd.file.force.com/servlet/rtaImage?eid=ka05g000001XLHV&amp;feoid=00N5g000006VvPN&amp;refid=0EM5g000001PXvm"></img> Next, adjust the headset to ensure it fits snugly. If your headset is too loose, it may mute or unmute by accident. To find out more, check out this article: <a href="https://support.ankerwork.com/s/article/What-do-I-do-if-my-headset-mutes-unmutes-while-I-m-using-it" target="_blank">What do I do if my headset mutes/unmutes while I&#39;m using it?</a>   If you&#39;re still having issues with the mute function, try resetting the headset. To reset, press the power button and control knob simultaneously for 5 seconds until the LED indicator on the mic boom flashes red for 5 seconds.   Don&#39;t forget that Anker PowerConf H700/H500 comes with an 18-month warranty plus lifetime technical support. If you encounter any issues or have any questions don&#39;t hesitate to contact us via the AnkerWork software help page or email us at support@ankerwork.com and we&#39;ll respond within 24 hours.

Follow Up: A3510/A3511 Anker PowerConf H700/H500's Mute function

Anker PowerConf H500

How to Use PowerConf H500 - The AI - Powered Portable Headset

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